We might only share 82% of our DNA with our furry friends but there are profound lessons to be drawn from how you interact with your dog – lessons that have implications for managing people.

A while ago a new puppy arrived in my home. In working with the cute little guy it struck me that having a happy dog wasn’t far removed from being a successful manager.

If it seems whimsical to compare dogs with humans – think again. Both follow patterns of behaviour common to all mammals; both have a strong emotional component to their makeup; both have brains that are skewed towards making sense of vocal sounds; and both are very sensitive to their environment.

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