How well do you know your team? The way your people engage with and support the people around them can make a big difference in their positions, as well as to the overall performance of your organisation. So it makes sense to put equal effort into high level strategy and getting ‘the little things’ right.
In a business world saturated with options for effective communication, it’s easy for a busy global executive to connect with people across the organisation whether the business at hand is tactical or strategic in nature. But as diverse as these communication tools are – from videoconferencing, email, texts and an array of social media options – they may have the effect of lulling many of us into a false sense of real engagement with our teams and with the individual people on them.